Why txtfeedback — customer feedback software | complaints handling system | corporate reputation management
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get customer feedback via sms for your business. Let people who are not on social media give feedback. No lengthy surveys – just a number to sms to immediately. Improve your business and keep customers u00a0
receive private, anonymous feedback before your customers go public because everyone can send an sms unhappy customers use social media to complain about your business. Or they tell their friends and family. Allow customers to vent or complain when they’ve had a bad experience with your business.
react fast to customer complaints or feedback to ensure they will return increase customer loyalty
who has time to process lengthy feedback forms or long winded surveymonkey style emails? get instant feedback via sms the moment your customer feels like saying something.
is one of your staff having a bad day? wondering why sales are low on a tuesday and thursday? catch the unhappy patron. Invite them to get it off their chests. You might save them as a customer, and turn them into a loyal follower. Food cold? sorry, we’ll give you a free drink coupon for next time..
print your number on all marketing material and attendees can offer their thoughts via sms. No need to collect comment cards at the end and spend hours centralizing the data.
inspire trust and improve tax-payer satisfaction. Water fountain wasting water through a broken washer? txtfeedback to the number affixed to the fountain. Alert the maintenace crew asap
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